MACNEIL WARRANTY INFO

This limited warranty applies to the registered owner with proof of purchase (receipt) and the warranty card must be returned within 30 days of purchase to validate the warranty. All product must be assembled by an authorized MacNeil dealer to validate this limited warranty. Normal wear, accident, abuse, neglect, improper assembly, bending or denting are not covered by this warranty. The purchaser or user assumes all risks associated with the use of this product and MacNeil Bikes will not be responsible for any costs, losses and/or damages incurred as the result of use of this product. Labor and transportation charges are not included. To obtain repairs or replacements within the terms of the warranty, contact warranty@macneilbmx.com.

AFTERMARKET FRAMES, FORKS, AND BARS LIMITED WARRANTY
1 year warranty against material defects, workmanship defects, breaks and cracks.

COMPLETE BIKES LIMITED WARRANTY
1 year warranty against material defects, workmanship defects, breaks and cracks on all complete bike frames, forks and handlebars from the original date of purchase. Frames, forks, and handlebars must not have been altered, painted, or sandblasted.

COMPLETE BIKE PARTS LIMITED WARRANTY
90 day warranty on all complete bike components for defects in workmanship from the original date of purchase, backed by a one on one consideration for cases that fall outside of this period.

For all warranty issues, please contact MacNeil via e-mail at - warranty@macneilbmx.com

MACNEIL FAQ'S

Ask your question
You can send in $2 (please send check or money order only) for some stickers. Please address your request to "MacNeil Stickers" The address is on our contact page.
How do I get stickers?
A big part of being sponsored is skill level but the biggest part is your attitude to the sport and to your fellow riders, so we usually only sponsor riders that we meet riding and hanging out. That doesn't mean you shouldn't send your edit. It's a good way to meet us.
Will MacNeil sponsor me?
We don't have dealer lists for every country because we have distributors in different countries. You can check with the distributor in your country for dealers in your area.
Where is the closest MacNeil dealer to me?
MacNeil products have a 90-day warranty against manufacturer defects.
What is the warranty on MacNeil products?
We do not do any custom frames or paint jobs. We're proud of the fact that the frames we sell are the same frames our team rides.
Can MacNeil make me a custom frame or do a custom paint job?
We don't quote retail prices because they vary from country to country. You should contact your local MacNeil dealer to check on prices.
What is the price of MacNeil parts?
All of the MacNeil products are manufactured in Taiwan.
Where are MacNeil products made?
Let your local MacNeil dealer know that you want them. Distro in different countries choose what to bring in and what not to. If you let your shop know you want a product, they will let the distributor know and if enough people do that then the distributor will probably decide to bring it in.
I see products on your website that aren't available in my country? How can I get them?
Questions about the specs of parts can be found in the products section of our website.
What is the weight of ? What is the length of ?